- Details
Adams FoodWorks Skipton & Smythesdale, trading as part of the FoodWorks banner group, is a local owned and operated supermarket catering to the needs of those living in the region. The owners, Russell and Beryl Adams, are successful supermarket operators who currently operate businesses in Skipton and nearby Smythesdale, Victoria.
Achievements
FoodWorks EDGE Program 2009 Award Winners
Adams Foodworks Skipton was awarded the prestigious Small Stores FoodWorks EDGE Program Award for 2008/2009.
Adams Foodworks Smythesdale was awarded the runners-up in the prestigious Small Stores FoodWorks EDGE Program Award for 2008/2009.
About the FoodWorks EDGE Program
When a customer enters a FoodWorks Store, their experience is not measured by one single aspect, but several dimensions, each impacting on the customer’s overall impression of the store.
In The FoodWorks EDGE Program, it is important to measure all of the elements that influence a customer’s decision to return to your store again and again.
Award Criteria:
Customer Service – Was the customer offered efficient and personal service?
Store Presentation – Did the customer find the store inviting and easily navigatable?
Marketing – Is the customer getting perceived value from shopping in your store?
Merchandising – Are the customer’s preferred products easy to locate?
Learning and Development – Are staff skill levels and professional development up to date?